1. Introduction

This Refund and Return Policy outlines the terms under which we accept returns and process refunds for our products and services. By making a purchase, you agree to the terms set forth in this policy.

2. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • Condition: The item must be unused, in the same condition that you received it, and in its original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required.
  • Timeframe: Returns must be initiated within 30 days of the purchase date.

3. Non-Returnable Items

Certain items are exempt from being returned, including:

  • Gift cards
  • Downloadable software products
  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., cosmetics, hygiene products)

4. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at +91 99132 99992 or Strongtouch@Gmail.com with your order details and reason for the return.
  2. Approval: Wait for approval and instructions on how to return your item.
  3. Shipping: Ship the item back to us at the address provided. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

6. Late or Missing Refunds

If you haven’t received a refund yet, please:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time before your refund is officially posted.
  • Contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and still have not received your refund, please contact us at Strongtouch@Gmail.com.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at +91 99132 99992 or Strongtouch@Gmail.com and send your item to: Plot No 6 Ramnagar, 2 Kothariya Chokdi, NH 8B, Near Khokhaldal Bridge, Rajkot, Gujarat 360022.

8. Shipping Returns

To return your product, you should mail it to: Plot No 6 Ramnagar, 2 Kothariya Chokdi, NH 8B, Near Khokhaldal Bridge, Rajkot, Gujarat 360022.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

9. Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

Phone: +91 99132 99992
Email: Strongtouch@Gmail.com
Address: Plot No 6 Ramnagar, 2 Kothariya Chokdi, NH 8B, Near Khokhaldal Bridge, Rajkot, Gujarat 360022